Tercos Financial services was established in 2007 and is an appointed representative of Sage Financial services , one of the UK’s leading Independent Financial advisers network, with over 13 Billion of funds under management. Tercos offers a range of services and specialist advice in many sectors with two established advisers Chris Pinkney an Independent Financial Adviser and Vivienne Bihet a Mortgage Adviser.
The principal, Chris Pinkney offers over 25 years experience advising generations of clients. With many testimonials showing customer satisfaction and an impressive level of service and professional advice, Chris boasts and impressive portfolio of satisfied customers, whom always express their gratitude for the help and support given beyond what he ever plans to do to ensure every client expectations are met. He has specialist Equity Release qualifications combined with experience and knowledge in family and personal protection as
well as residential and buy to let mortgage markets, also covered by the relevant qualifications.
Vivienne Bihet has had over 25 years experience in financial services both with major national financial institutions and local businesses building an enviable reputation for honesty and integrity. Like Chris she constantly strives to provide the best advice and products from those available to meet her clients needs.
Tercos aim’s to provide clients with sufficient personal information about their Mortgage, Protection, Investment and Retirement planning and compare it with their expectations and requirements. This will allow clients to take personal responsibility for their future financial security and make informed decisions based on sound recommendations.
Being Appointed Representatives of Sage Financial Chris and Vivienne have access to a team of Chartered Independent Financial Advisers enabling them to fullfill all your financial needs covering all aspects of financial advice.
Key objectives for Investors
• Specialist Fund research service.
• Quarterly newsletter with Market commentary
• Active Portfolio Management on platforms with reduced AMC charges
• When requested, any fund switches and contribution alterations.
• Review existing mortgages to maintain competitive with current rates.
• Our aim will be to complete a full financial review for investors, looking at life/financial goals and income from all sources. From this the adviser will recommend how to meet their goals and highlight areas for potential problems. This analysis will cover protection, pensions, investments, estate planning including inheritance tax liabilities and a breakdown of expenditure.
• In the event of retirement, we will be happy to advise regarding the purchase of a Secured, Unsecured or Alternatively Secured income.
What can you expect from your adviser
Tercos will take our time to fully understand your financial circumstances, lifetime goals and aspirations.
Fully explain our proposals in clear and simple terms, with transparency of our charges and fees and provide these in writing, before any advice is given.
Allow you time to fully understand the terms you agree to before we proceed with any proposals are accepted.
We will upon having collected all your personal and financial information analyse and research the whole of the market to source the most appropriate recommendation.
We will explain fully the advice and recommendation to ensure it meets your current needs and is affordable now and in the future.
Provide all current information that will assist you to make an informed decision and discuss any issues you may feel will be relevant to proceeding with our recommendation.
We will discuss and agree the appropriate fee before we commence any work so that you are satisfied with what costs are involved.
Service and ongoing communication
As Mortgage and Equity Release specialists we pride ourselves on the level of service I deliver and ensure I will conduct any business with complete diligence, we will ensure during application that our support team monitors the progress to completion to ensure a smooth transaction.
We will provide a full holistic review of all your current and future needs and ensure any current arrangements are on track to meet your future needs, this includes:
• Protection needs for you and your family
• Retirement including Income drawdown
• Savings and Investments including fund performance reviews
• Any existing arrangements
• IHT tax and estate planning
• Residential mortgages
• Equity Release Mortgages
We aim to provide value for money service and treat you fairly at all times.
We will administrate regular annual reviews and accept that your circumstances may change from time to time.
We will provide you a contact number and email address that you can use should you require further assistance at anytime.
What Next
Tercos will provide an initial document disclosure to accompany this agreement which will explain Tercos services and costs and our process, you must read these carefully before making a decision.
This agreement is our service charter to you for which I confirm will be the level of service you can expect when you decide to proceed from the outset, whether you purchase a product or not.
We will decide on the appropriate process required to ensure you needs are meet and you are satisfied with the service and advice and determine the costs involved before we proceed.
On completion of any business you maybe asked to provide feedback on the satisfaction of the service you have received so that we may improve where possible.
Where a fee is applicable a fee agreement will be required before we can commence work. I would write to you to confirm the terms of such agreement.
We agree to fulfil our service charter as stated above and will endeavour to deal with any queries in a timely manner.
Tercos Financial Ltd is an appointed representative of Sage Financial Services Ltd which is authorised and regulated by the Financial Services Authority. Sage Financial Services Ltd is entered on the FSA register (www.fsa.gov.uk/Pages/register )under reference 150452.
The information and content of this website is intended for UK consumers only and is subject to the UK regulatory regime. The FSA does not regulate some forms of mortgages and tax planning services.
Registered in England No 6391526 ©Tercos Financial Limited.